Legal

Privacy Policy

Last updated: April 12, 2026  ·  Applies to all Nvoize users

Your privacy matters to us. This policy explains what data we collect, how we use it, and what rights you have over your information. We do not sell your personal data to third parties.

1. Who We Are

Nvoize is an online invoicing platform built for Filipino freelancers and small businesses. References to "Nvoize", "we", "us", or "our" in this policy refer to the Nvoize platform and its operators. For questions, contact us at hello@nvoize.com.

2. Information We Collect

Account Information: When you register, we collect your name, email address, password (hashed), and business details such as your business name, address, and logo.

Invoice and Client Data: We store the invoices you create, your client records, payment records, and any supporting documents (such as payment receipt images) you upload.

Payment Information: We collect bank transfer receipt images for subscription verification. We do not collect or store credit card or debit card numbers.

Usage Data: We may collect information about how you interact with the Service, including pages visited, features used, and time spent, to help us improve Nvoize.

Support Communications: If you submit a support ticket or contact us, we retain those communications to assist you and improve our support.

3. How We Use Your Information

We use the information we collect to:

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

Your client data and invoice content are never shared with other Nvoize users.

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your information.

While we take reasonable precautions, no system is completely secure. We encourage you to use a strong password and to keep your login credentials confidential.

6. Data Retention

We retain your data for as long as your account is active. Specific retention periods:

7. Cookies

Nvoize uses essential cookies to maintain your login session and ensure the platform functions correctly. We do not use advertising or tracking cookies. By using the Service, you consent to essential cookies being placed on your device.

8. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to:

To exercise any of these rights, contact us at hello@nvoize.com.

9. Children's Privacy

Nvoize is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Third-Party Links

The Service may contain links to third-party websites (such as our Facebook page). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out: